Privacy Policy

Effective Date: May 25, 2026

1. Introduction

Welcome to aivideotranscriber.io. Your privacy is critically important to us. In this Privacy Policy, we outline how we collect, use, disclose, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

aivideotranscriber.io is the Data Controller of your personal data provided to, or collected by or for, our Service. For any privacy-related inquiries, you can reach us at our official service email: [email protected] .

3. Personal Data We Collect

Information You Provide: This includes personal data provided when signing up for or using our service, such as your name and email address.

Data Collected Automatically: When you use our service, we automatically collect certain technical information, including your IP address, browser type, operating system, and usage data (e.g., access times, pages viewed).

Transcription Data: Content, video files, audio files, or links that you submit for transcription are processed to deliver the service and are considered personal data under GDPR.

4. Purpose of Data Processing

Your data is processed for the following purposes:

To provide, maintain, and improve our AI video and audio transcription services.
To notify you about changes, updates, or technical announcements regarding our Service.
To provide customer support and respond to your inquiries via [email protected].
To monitor and analyze usage and trends to improve user experience.
To detect, prevent, and address technical issues or unauthorized usage.

5. Legal Basis for Processing

Under GDPR, the legal bases for processing your personal data include:

Your consent: When you voluntarily submit data or files to our platform.
Performance of a contract: To fulfill the transcription services you request.
Legitimate interests: To improve our tool's performance, secure our platform, and understand user behavior.
Compliance with a legal obligation.

6. Your Data Protection Rights Under GDPR

Depending on your location, you have the following rights regarding your personal data:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request correction of any information you believe is inaccurate or incomplete.
Right to Erasure: You can request the deletion of your personal data under certain conditions.
Right to Restrict Processing: You have the right to request the restriction of processing your personal data.
Right to Data Portability: You have the right to request the transfer of your data to another organization or directly to you.
Right to Object: You have the right to object to our processing of your personal data.

To exercise any of these rights, please contact us at [email protected] .

7. Data Security and Retention

We use appropriate technical and organizational measures to protect your personal data and uploaded media files against unauthorized access, alteration, disclosure, or destruction.

We only retain your personal data and transcription history for as long as necessary to fulfill the purposes outlined in this policy or to comply with operational requirements (such as active user sessions), after which files are securely deleted.

8. International Data Transfers

Your information may be transferred to—and maintained on—computers and servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our service, you consent to these transfers.

9. Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and discover that your child has provided us with personal data, please contact us immediately.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our tool's features or legal obligations. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

11. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a request regarding your data, please contact us via email at:

Email: [email protected]